Things To Know About Your Event Rental

If you’re reading this then you have ordered a rental for your event.

Here are a couple of reminders to make sure everything goes smooth:

CANCELLATION POLICY: Deposits are non refundable and guarantee your rentals for the day of your event. Rescheduling options are  available due to inclement weather  and sufficient notice must be given – 24 hours for inflatables.

REMAINING BALANCE: If you only paid the deposit for your rentals, the remaining balance is due at the time of set up, we take cash or check. If you can have it ready to go as we usually have a strict schedule to keep so everyone’s delivery is on time.

GRASS: Please be sure to have your grass cut no later than the day before we set up. And have all dog mess cleaned up.

TABLES & CHAIRS: If you are renting tables and chairs, they will be delivered curbside. Our crew does not typically set them up otherwise we get behind on other deliveries. We’ll stack the tables and chairs for you and would appreciate it if you had them stacked the same way when we pick up. If you need us to set up and break down the tables and chairs, let us know so we can add time in the schedule for an additional charge.

SPACE: Please measure your set up area to make sure everything will fit as we cannot be responsible if there’s not enough room for the rentals you selected.

POWER: You are responsible for ensuring that there are enough power outlets (and power) within 50 feet of your set up area. If you are renting a bounce house typically 1 regular wall outlet will do the job.

SPRINKLERS: We are not responsible for any damage to sprinkler systems on the property due to stakes or staking. If you have a sprinkler system please let us know where not to stake.

If you have any questions please call or text us at  219-688-9594 Otherwise we’ll see you soon!